All Sales Are Final. No Refunds. Exchanges Only For Defective or Damaged Items
We only replace items if they are defective or damaged. If you need to exchange it for the same item, email us at Connect@ThomasJacobi.com, and you will be given a mailing address to ship your exchangeable items.
Shipping Exchanges
To exchange a defective or damaged product, contact Connect@ThomasJacobi.com
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Need help?
Contact us at Connect@ThomasJacobi.com for questions related to defective or damaged product exchanges.